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Modifying a Ticket

To modify an existing inquiry ticket

1. Click Support. The Message Center appears.
2. Click the Tickets tab to view all of your tickets.
3. Click the row that contains the ticket you want to modify. The View Ticket window opens.

4. Click Reply. The Edit Ticket window opens.

5. In the text box, replace the text "Additional comments here" with your own text, and attach any additional files using the File fields at the bottom of the window.
6. Click Submit.