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Change Email Address

As Compliance Officer, you can change your EmployeeTrack email address on the E-mail Address Change page in EmployeeTrack Management. This page is identical to the Change Email Address page in Account Management.

To change your email address

  1. Click Manage Account > Security > Change Email Address.

emailAddressChange1.jpg

  1. To change your email address, IB must first send a secure confirmation number to your existing email address of record.

    If you still have access to this email address, select Yes I do from the list, then click Submit.

    If you no longer have access to this email address, select No I do not from the list, then click Submit.
  2. If you selected Yes I do in the previous step, IB sends the confirmation number to your existing email address, then displays the following page.

employeeTrackChangeEmail.jpg

    If you answered No I do not in the previous step, you are prompted to enter your current password and your new email address.

  1. Type your password and your new email address in the fields provided, then re-type your new email address and enter the confirmation number that IB sent to you.
  2. Click Submit.

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