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Additional Advisor Authorizations

An advisor can get specific authorization from a client to modify additional settings in the client account. These authorizations are listed on the Client Account Details page for open and pending client accounts.

To grant and view additional advisor authorizations

  1. The advisor client logs into Account Management and clicks Support > Paper Forms.
  2. The advisor client prints, completes and mails the Supplemental Power of Attorney and Authorization form to us to grant his or her advisor authorization to perform additional specific account configuration tasks for the client's account. Without this authorization, the advisor normally is not authorized to modify these account settings. The advisor also has access to this form on the Support > Paper Forms page.
  3. Once the authorizations are granted, the advisor can perform the additional tasks and can click Manage Clients > Dashboard to drill down to the Client Account Details page for the authorizing client.

There will be a section on the page that lists all of the client account tasks that have been authorized by the client.

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